{"problem":"Most businesses either ask for reviews the wrong way, ask at the wrong time, or never ask at all. The result is a thin review profile that makes you look less established than you actually are.","causes":["Asking for reviews via email with no direct link","Waiting too long after a transaction to ask","Not responding to existing reviews (signals disengagement)","No system for consistently requesting reviews","Ignoring negative reviews instead of addressing them"],"solution":"Your GetBert.io score includes a Reviews category that grades your review count, recency, rating, and response rate. It shows you exactly where you stand versus what Google expects to rank you locally.","stats":"BrightLocal reports that 98% of consumers read online reviews for local businesses. Businesses with more than 10 reviews get 3.5x more clicks than those with fewer.","cta_context":"Check your review score for free and see what Google sees."}